Netflix Error Code NW-3-6: How to Fix It

John
May 21, 2024
3 min read

Have you ever encountered the Netflix error code NW-3-6 while trying to stream your favorite show or movie? If so, don’t worry, you’re not alone. This error is quite common among Netflix users and can be frustrating when it prevents you from enjoying your entertainment. But fear not! In this article, we’ll explore what causes the NW-3-6 error code and provide you with some effective solutions to fix it.

Understanding the NW-3-6 Error Code

When you come across the NW-3-6 error code on Netflix, it indicates a network connectivity issue. This error specifically points to a problem with your internet connection, preventing Netflix from streaming content on your device. It could be caused by several factors, including:

Network Configuration: Incorrect network settings or outdated DNS settings can interfere with Netflix’s streaming capabilities.
Internet Service Provider (ISP) Restrictions: Some ISPs may block or throttle Netflix, causing issues with streaming.
Network Hardware: Problems with your router, modem, or other network devices can disrupt the connection to Netflix.

Now that we have an understanding of what causes the NW-3-6 error code, let’s move on to the solutions.

Solution 1: Restart Your Device

Sometimes, a simple restart can resolve network connectivity issues. Follow these steps:

Turn off your streaming device (Smart TV, gaming console, etc.).
Unplug your modem and router from the power source. Wait for at least 30 seconds.
Plug in the modem and router again, and wait for them to fully reboot.
Turn on your streaming device and check if the NW-3-6 error code is gone.

Solution 2: Check Your Internet Connection

Ensure that your internet connection is stable and functioning properly:

On your streaming device, go to the network settings and check if your device is connected to the internet.
If the connection is weak or intermittent, try moving your router closer to the streaming device or connecting via an Ethernet cable for a more stable connection.
Test your internet speed using a reliable online tool. Netflix recommends a minimum speed of 3 Mbps for streaming content in SD quality and 5 Mbps for HD quality.

Solution 3: Verify DNS Settings

Incorrect DNS settings can create conflicts and result in the NW-3-6 error code:

On your streaming device, go to the network settings and find the DNS settings section.
Change the DNS settings to “Automatic” or enter the following DNS addresses: Primary DNS - 8.8.8.8, Secondary DNS - 8.8.4.4 (these are Google’s public DNS addresses).
Save the settings and restart your device.

Solution 4: Contact Your ISP

If the above solutions didn’t resolve the NW-3-6 error code, it’s possible that your ISP is blocking or throttling Netflix. Get in touch with your ISP’s customer support and inquire about any restrictions or known issues related to Netflix streaming.

Conclusion

Encountering the Netflix error code NW-3-6 can be frustrating, but don’t let it ruin your streaming experience. By following the solutions mentioned above, you should be able to troubleshoot and fix the issue. Remember to restart your device, check your internet connection, verify DNS settings, and contact your ISP if necessary. Now, sit back, relax, and enjoy your favorite Netflix shows without any disruptions!